About the Community

A small group of guests laughing together while networking in the foyer at the 2026 Human2Human SummitAll year round

About the community

The year-round home of the Human2Human Summit

Where senior leaders of the live-experience industry compare notes and keep learning from one another between summits.

What the community is

One day in Dubai, a conversation all year

The Human2Human Summit brings the live-experience industry together for one day each year in Dubai. The H2H Community keeps that conversation going all year.

Whether you attended the summit or are new to H2H, this is your place to stay connected with the people and ideas shaping the future of live experiences.

Through the year, members can:

  • Exchange ideas and practical lessons with peers across the live-experience sector
  • Explore research and data on how audiences and in-person engagement are changing
  • Continue the discussions started on the summit stage
  • Help shape the themes and content of future H2H editions
Read the latest insights
Guests leaning in to a round-table discussion at table 7, with colourful percussion tubes on the table in front of them

Who it is for

Leaders from sectors that rarely share a room

Yet they face the same questions: how audiences are changing, what people expect from an in-person experience, and how AI and technology can strengthen human connection rather than replace it.

Three senior leaders at round table 2, listening and smiling during a session

Exhibition organisers and venues

The teams behind trade shows, and the venues that host live events.

Visitor attractions

Theme-park operators and the teams behind the other places the public chooses to visit.

Conference producers and event technology

The people who shape what happens on stage, and the companies building the technology behind live events.

A speaker in a scarf presents a Venn diagram in which B2B exhibitions, large events and visitor attractions overlap on experience, emotions and engagement

Same questions, different settings

A theme-park operator and a trade-show organiser may have more in common than they think.

Why it matters

The case for meeting in person

The ideas at the heart of H2H, and why the community carries them from one summit to the next.

Three people in close conversation while networking, a woman with glasses at the centre of the group

Connection

The idea H2H is built on

The organisers of H2H call human connection "the ultimate currency". The community keeps those connections working between summits.

A talk on stage with a slide about AI and audiences, seen past the heads of the audience in the foreground

Presence

More valuable as AI spreads

As the world becomes more digital, face-to-face experiences become more valuable, not less. The open question is how technology can strengthen that value rather than replace it.

A mixed group of delegates in discussion around round table 4

Perspective

Learning across industries

Members share insight across sectors, compare what works and learn from peers who solve similar problems in different settings.

What we heard on the day

AI cleans the path, humans walk it.
The summary of five principles for using AI in live experiences, H2H Summit, Dubai, 15 January 2026

The organiser

Organised by GRS Research & Strategy

GRS Research & Strategy organises the Human2Human Summit under a simple tagline: driving human experience.

Enrico Gallorini, CEO of GRS Research & Strategy, hosted the second edition on 15 January 2026 in the Al Multaqua Ballroom at Dubai World Trade Centre. It was one day of nine sessions with no exhibition, built around content and conversation.

The format has since expanded to Italy, with H2H Italia held at VicenzaOro, Vicenza, on 8 September 2026, and a 2027 Dubai edition is planned. The community carries the conversation in between, so the ideas raised on stage keep moving through the year.

The large welcome wall at the summit, carrying the GRS logo alongside anchor partner and sponsor logos

Take part

Join the conversation between summits

Amal is the community's AI assistant. Ask it anything about the summit and the community.